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Best time to establish a Training and Awareness Program is at the beginning of the BCP lifecycle. There are many benefits of starting this part of the program early:
- Can use training to communicate best practices and policies from the start
- Track training improvements to quantify progress
- Unify communication to better solidify key concepts
- Heighten awareness of program to a wider audience which can result in increased support
- Use information gathered from training to help redefine and develop the program as it progresses
- Taylor training to specific needs of participants, updating as the needs progress, resulting in increased program quality and efficiency
Michael Herrera
Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.
