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Training and Awareness

MHA Consulting will help ensure your staff is properly trained with industry best practices.

Regularly scheduled training programs for your Crisis Management Team, Recovery Teams and employees will enhance the sophistication and maturity of your Business Continuity Program. Training can be used to heighten awareness and increase support for your program; to familiarize your Crisis Management and Recovery Teams with plan elements and processes; and to reinforce basic knowledge of the plan among all employees.
Regardless of how you implement training and testing, there are specific elements that should be covered in your program. Team leaders need to know how and when to activate the plan; how to notify, assemble and manage teams; and how to communicate effectively across organizational boundaries in a stressful situation.
MHA consultants are experienced at providing all levels of training, from new to experienced staff. We can tailor your training program to the specific needs of your participants, including employee training sessions, IT/DR exercises, Crisis Management and Emergency Management Team mock exercises, plan walk-throughs and much more.

Our Training and Awareness Services

  • Business Continuity Planning
  • Disaster Recovery
  • Crisis Management
  • Business Impact Analysis (BIA)
  • Current State Assessments (CSA)
  • Threat & Risk Assessment (TRA)
  • Recovery Strategies
  • Plan Development
  • Mock Exercises
  • IT/DR Exercises

Who We’ve Helped

 

Keller Williams
Charles Schwab
Mercedes Benz Financial Services
Hewlett-Packard, Inc.
Mutual of Omaha
CVS/Caremark
NASA
Square
Fannie Mae
American Express
Petsmart
GameStop
  • “We embarked on a journey to make our business continuity program more meaningful to our employees. The support and expertise from MHA made it possible to move our continuity program to the next level.  We now have an improved program that provides a better overall service to the entire business."

    Phil Cook Director, Technology, Operations & Maintenance, Leading Water Utility
  • "MHA's expertise in facilitating relevant and meaningful tabletop emergency response exercises is second to none.  Michael Herrera and his team have been instrumental in moving our school district to the forefront of emergency response capabilities."

    Mark Pompano Director of Security, Newtown Public Schools
  • "Our goal was to make our business continuity program not only more meaningful and usable to our organization, but to make risk mitigation a strategic advantage.  As a global organization with operations in the Americas, Europe, and Asia, we needed a skilled business partner to help us develop a program that provided consistency across the organization – and one that was tailored to meet the specific needs of each local office.  MHA provided us the support and expertise we needed to make this possible and, as a result, we now have robust BCM program that provides functional service, protection and recoverability to the entire global business."

    James A. Garrett Vice President, Associate General Counsel, Litigation|NuVasive, Inc.
  • "Michael Herrera and MHA are clearly the domain experts in the segment of resiliency. Their high level of professionalism and knowledge of particular industry standards are the reason we at John Jay College often seek their counsel."

    Anthony L. Gentile Senior Adjunct Professor and CEO, Center for Private Security and Safety, John Jay College of Criminal Justice,

Have Questions About Training Your Staff?
Contact us for Answers.