Are you interested in getting training for you and your staff to improve your skills in crisis management? It’s a great idea provided the training you get is a good match for your organization’s needs, size, and industry.
In today’s post, we’ll talk about what you should look for when shopping for crisis management training.
Related on MHA Consulting: What to Include in Your Crisis Management Plan
It’s hard to overstate the importance of having a good crisis management program. If your organization lacks one, then you are likely in for a rough ride if and when an emergency strikes.
When unprepared organizations are hit with a crisis, the results can be chaotic. The people thrown together to manage the emergency can do things that make the situation worse while failing to do things that would contain the damage. At best, it will be less efficient with errors that could have been prevented.
The fallout can include damage to the organization’s reputation, delays in recovery, lost revenue both immediate and future, heightened damage to property, and even the collapse of the organization and increased risk of injury or death.
You’re wise to be interested in obtaining crisis management training for yourself and/or your team.
However, figuring out where and how to obtain crisis management training that is relevant to your organization can be difficult.
Here are some things to keep in mind as you shop around for crisis management training:
On this last point (regarding do-it-yourself CM training), I encourage people to educate themselves, but be careful about things you read on the internet.
Sometimes when I talk to people about things they read online, it reminds me of something that happened when I was in sixth grade. I was having a conversation with some other kids that we all thought was very deep, but there was a teacher nearby who could hear us and after a while she started smiling and shaking her head. “It’s fascinating to listen to people pool their ignorance in a discussion,” she said.
A little training or consultation can work wonders in terms of keeping you and your team from pooling your ignorance.
Does MHA Consulting offer crisis management training and consultation? We do, and we’d be glad to talk to you if you’re interested in getting some support in this critical area.
For more information on crisis management training and other hot topics in business continuity and IT/disaster recovery, check out the following recent posts from MHA Consulting and BCMMETRICS: